Thank you for choosing us as your medical clinic. Our team of skilled providers are committed to providing you with quality and affordable health care. For us to continue providing excellent care, we offer this agreement to all patients. A copy will be provided upon request. If you do not agree to the terms listed below, we will be unable to proceed with your appointment(s). The parties may not alter this Agreement.
1. Registration: To ensure accurate billing and the proper delivery of care, all patients must complete our patient information form. We also need a copy of your valid driver’s license and current valid insurance card. Most insurance companies have time limits for filing claims, so it’s important to provide us with accurate and up-to-date information. If your insurance information is incorrect or if you fail to notify us of any changes in a timely manner, you may be responsible for the balance of your claim.
2. Insurance: We accept assignment and participate with many insurance plans. If your insurance plan is not a plan we participate with, please reach out to your insurer for options or payment in full will be due at each visit. We encourage you to familiarize yourself with your insurance benefits and advise you to reach out to your insurer with any questions to ensure you receive the maximum coverage available.
3. Claims: We will submit claims to your Primary, Secondary, and Government Issued Tertiary insurance, and we will support you in any way we can to help get your claims processed correctly. However, it is your responsibility to ensure any additional information requested by your insurance company is provided in a timely manner. Please remember that your insurance benefits are a contract between you and your insurance company. Please also be aware that any amounts left as your responsibility is determined by your insurance company.
4. Patient copayment: All copayments are due at the time of service. This is part of your agreement with your insurance provider.
5. Uninsured patients: We understand that some patients may not have insurance, to accommodate this we offer a discount for those who pay at the time of service. If the charges are not paid at the time of service, the discount will no longer apply and the full charged rate will be expected before the next visit. If a balance remains, you will receive a monthly statement that is due upon receipt. Any account balance over 90 days will be subject to review for collection action.
6. Outstanding Balance: If your balance remains unpaid for more than 90 days, we may need to temporarily suspend services until the balance is settled. Please understand that if your account remains unpaid and is sent to a collection agency, each referral to collections or report to a credit bureau may negatively impact the responsible party’s credit score. You will also be responsible for any additional collection fees (such as interest, court costs, reasonable attorney’s fees, etc.), as outlined by law. We want to work with you to avoid this, partial payments or payment plans may be accepted with prior arrangement.
7. Missed appointments: If an appointment is missed, a fee may apply. If you need to cancel an appointment, please let us know at least 24 hours in advance so we can allow someone else the opportunity to receive care.
8. Credit Card: A credit card will not be kept on file unless opted into. I understand by not having a card on file, I will receive a statement, and payment will be due upon receipt. Failure to pay to upon receipt, may result in additional fees.